Andrea Fineman designs the way that users interact with the Getaround car rental service.

She came to Getaround by way of Adaptive Path (now Capital One) and received her Masters from Carnegie Mellon University.

In this episode we discuss:

  • what is service design
  • how product management and service design are distinguished
  • the Google projects Minnie was involved with in her tenure there

Audio:

Play in new window || Download

Video:

Show Notes: