Customer Education Management: Sumeru Chatterjee, Gong.io
Sumeru Chatterjee created the international community CustomerEducation.org.
Besides leading the conversation about “customer education” teams in tech companies, Sumo is joining Gong.io and previously worked at Addepar.
In this appearance we cover:
- what “customer education” means
- where these teams originate within companies
- which parts of the business lifecycle are touched by customer educators
Audio:
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